Getting Started With In-Home Wound Care: A Family Guide

When someone you love has a wound that isn’t healing, the caregiving can feel overwhelming before you’ve even begun — Who do we call? Do we need a referral? What will it cost? How fast can someone come? The reassuring truth is that getting started with in-home wound care is simpler than most families expect. Here’s exactly how it works, step by step.

Step 1: Reach out — no referral needed to start

Call us or request a visit online. You don’t need a physician referral to begin, though one is helpful if you have it. Tell us a little about the wound and the situation; whoever is helping — a spouse, an adult child, a caregiver — is welcome to be part of the conversation from the start.

Step 2: We verify benefits — before anything else

Before we schedule a visit, our team confirms your Medicare, Medicaid, or private insurance benefits and what your plan is expected to cover, so cost never comes as a surprise. Most patients find coverage is better than they feared — see does Medicare cover in-home wound care? and our insurance and coverage page for the details. Benefits are usually verified within 24–48 hours.

Step 3: We schedule — often the same week

Once benefits are confirmed, we set a visit time that works for your household. Most new patients are seen the same week, and stat referrals — someone just home from the hospital, for example — are often seen the next day, sometimes the same day.

Step 4: The first visit

A licensed nurse practitioner comes to the home, reviews the history, assesses the wound, provides treatment, and builds a plan with you. If you’d like to learn the between-visit care, they’ll walk you through it. Our guide to the first visit covers exactly what to expect and how to prepare.

Step 5: A steady rhythm until the wound graduates

From there we return on the schedule the wound needs, adjust the plan as it heals, and coordinate with your physician and home health team. We stay with it until the wound “graduates” — heals and no longer needs us — and we’re a phone call away if you ever need us again.

Common questions

What do we need to have ready? Just an insurance card, a list of current medications, and a clear, well-lit space near the wound. We bring the supplies.

Can we get started without a doctor’s referral? Yes. A referral is helpful but not required. We can begin with your request and coordinate with a physician as needed.

How quickly can someone come out? Usually the same week for new patients, and often the next day for urgent, post-hospital referrals.

To get started with in-home wound care anywhere in North Texas, request a visit or call US Wound at (877) 969-6863.

This article is general educational information, not individualized medical advice. If a wound isn't healing, please talk with a licensed clinician. And when you're ready for wound care that comes to you, call US Wound at (877) 969-6863 — we verify your benefits first and treat you like family.