What to Expect From Your First In-Home Wound Care Visit

If you’ve never had wound care come to your home before, a little uncertainty is natural — Who’s coming? What will they do? Do I need to prepare? Knowing what to expect makes that first visit feel less like an appointment and more like help arriving at the door. Here’s how a first visit with US Wound usually goes, start to finish.

Before the visit: we verify, then we schedule

Once you request a visit, our team verifies your Medicare, Medicaid, or private insurance benefits and confirms your expected coverage before anyone comes out, so cost never arrives as a surprise. A referral from your physician or home health agency is helpful but not required to get started. We then schedule a time that works for you and, importantly, for whoever you’d like to be there — a spouse, an adult child, a caregiver. Everyone who helps with your care is welcome.

During the visit: unhurried on purpose

The first visit takes a little longer than later ones, and that’s by design. Your licensed nurse practitioner will:

• Get to know you. They review your health history, current medications, and the story of the wound — how it started and what’s been tried.
• Assess the wound. They measure its size and depth, examine the surrounding skin, and check for signs of infection, documenting everything so progress can be tracked over time.
• Treat it. They clean and dress the wound and provide whatever care is appropriate that day, using the supplies they bring with them.
• Build a plan with you. You’ll finish the visit understanding your treatment plan, how to care for the wound between visits, and exactly what to watch for.

After the visit: a steady rhythm

We schedule follow-ups based on what the wound needs — often weekly at first — and coordinate with your physician and home health team so everyone stays aligned. As the wound improves, the plan is adjusted, and we keep coming back until it “graduates” — heals and no longer needs us.

What to have ready

You don’t need much. Having your medication list and insurance card handy, plus a clear space with good light near the wound, helps the first visit go smoothly. If a family member wants to learn the between-visit care, invite them to sit in.

Common questions

Do I need a doctor’s referral for the first visit? A referral is helpful but not required to get started. We can begin with your request and coordinate with your physician as needed.

How long does the first visit take? Longer than later visits, by design — enough time to review your history, assess the wound thoroughly, treat it, and build a plan with you.

Will I know the cost before the visit? Yes. We verify your benefits and confirm expected coverage before we come out, so cost is never a surprise.

Curious whether this is right for your situation? Learn more about in-home wound care and how coverage works, or call US Wound at (877) 969-6863.

This article is general educational information, not individualized medical advice. If a wound isn't healing, please talk with a licensed clinician. And when you're ready for wound care that comes to you, call US Wound at (877) 969-6863 — we verify your benefits first and treat you like family.